Delivery Information
At Spooky Wonders, we understand that receiving your carefully selected costumes, collectibles, and party essentials in a timely and secure manner is crucial to your event planning and collection building. Based in Arthurville, Australia, we take pride in serving a global community of cosplayers, Halloween enthusiasts, and collectors. Our delivery options are designed to be flexible, reliable, and accessible, ensuring your items arrive safely, no matter where you are.
Note: We ship worldwide, excluding select remote areas in Asia and other regions. Please check during checkout if your location is eligible for delivery.
Shipping Options
We offer two main shipping methods to suit your needs, whether you’re preparing for a last-minute costume party or patiently expanding your pop culture memorabilia collection. All orders are processed within 1-2 business days after payment confirmation.
1. Standard Shipping
For those who need their items a bit faster, our Standard Shipping option is ideal. We partner with trusted carriers like DHL or FedEx to ensure efficient delivery.
- Cost: $12.95 (flat rate)
- Delivery Time: 10-15 business days after dispatch
- Best For: Urgent needs, such as upcoming conventions or Halloween events
This option includes tracking, so you can monitor your package’s journey from our warehouse to your doorstep.
2. Free Shipping
Love a good deal? We do too! For orders over $50, we offer Free Shipping via EMS, making it easy to get more for your money.
- Cost: Free (for orders totaling $50 or more)
- Delivery Time: 15-25 business days after dispatch
- Best For: Budget-conscious shoppers who don’t mind a longer wait
While this method takes a bit longer, it’s a cost-effective way to receive your high-quality props, wigs, and collectibles without extra charges.
Important Notes on Delivery
- Processing Time: All orders require 1-2 business days for processing. This includes quality checks and packaging to ensure your items arrive in perfect condition.
- Delivery Times: The estimated delivery times start from the date of dispatch, not the order date. Delays may occur due to customs, weather, or carrier issues, but we work hard to minimize these.
- Tracking Information: For both shipping options, tracking details will be emailed to you once your order is dispatched. This allows you to follow your package’s progress.
- International Shipping: As a global provider, we ship to most countries. However, some remote areas in Asia and other regions may be excluded. If you’re unsure, contact us at [email protected] before ordering.
Returns and Refunds
We stand by the quality of our products, but if you’re not completely satisfied, you can return items within 15 days of receipt. Please ensure items are in original condition with tags attached. For details, visit our Returns Policy page or email our support team.
Why Trust Spooky Wonders with Your Delivery?
At Spooky Wonders, we’re more than just a store—we’re your partner in creating unforgettable experiences. From detailed Warhammer figures to authentic movie replicas, every product is curated with passion. Our delivery process reflects our commitment to quality and customer satisfaction. Whether you’re dressing up for a masquerade ball or adding to your collection, we ensure your items arrive safely and on time.
Join thousands of satisfied customers worldwide who rely on us for their fancy dress and collectible needs. If you have any questions about delivery, feel free to reach out—we’re here to help make every day Halloween!
Explore our collection today and let the spooky wonders begin!