This Privacy Policy explains how Wigs for Fancy Dress Sales Shop (trading as Spooky Wonders) collects, uses, and protects your information when you visit our website at buyhalloweenprops.com or make purchases from our spooktacular collection.
Information We Collect
To provide you with a magical shopping experience, we collect the following types of information:
Personal Information You Provide
- Contact Details: Name, email address, shipping address, and phone number when you place an order or contact our customer service team
- Payment Information: Credit/debit card details or PayPal account information processed through our secure payment gateways
- Account Information: If you create an account with us, we store your login credentials and preferences
- Communication Records: Any correspondence with our Halloween experts via email or contact forms
Automatically Collected Information
- Device Information: IP address, browser type, device type, and operating system
- Browsing Data: Pages visited, time spent on site, and navigation patterns
- Purchase History: Items viewed, added to cart, and purchased
How We Use Your Information
We use your information to make your Spooky Wonders experience as smooth as a ghostly glide through a haunted mansion:
- Order Processing: To process your purchases of hats, masquerade masks, props, and collectible figures
- Customer Service: To respond to your inquiries and provide support for your fancy dress needs
- Website Improvement: To enhance our website and product offerings based on how our community uses our site
- Marketing Communications: To send you information about new products, special offers, and Halloween events (only with your consent)
- Security: To protect against fraudulent transactions and unauthorized access to your account
- Legal Compliance: To meet our legal obligations and enforce our terms of service
Data Sharing and Disclosure
We treat your personal information with the same care we’d give our rarest collectible figures. We only share your data in the following circumstances:
- Payment Processors: With trusted partners like Visa, MasterCard, JCB, and PayPal to securely process your payments
- Shipping Providers: With delivery services to get your spooky treasures to your doorstep
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of our business assets
We never sell your personal information to third parties for marketing purposes.
Data Storage and Security
Your financial information is protected with enterprise-level encryption, and we never store your sensitive payment details on our servers. All transactions are processed through trusted, PCI-compliant payment gateways that meet the highest security standards in the industry.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your payment information is as secure as a vampire’s coffin at sunrise!
As we serve customers globally (excluding select remote areas), your data may be transferred and stored in locations outside your country of residence. We ensure such transfers comply with applicable data protection laws.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can update or correct inaccurate information in your account
- Deletion: You can request deletion of your personal information, subject to legal requirements
- Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
- Account Management: You can manage your account information through your customer profile on our website
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Like a friendly ghost that remembers your favorite hiding spots, our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic site functionality and secure shopping
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to use certain features of our website.
International Data Transfers
Since we ship our premium Halloween costumes and collectibles worldwide (excluding select remote areas), your personal information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that your information remains protected.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We’ll notify you of any significant changes by posting the updated policy on our website with a new “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our friendly team of Halloween experts:
Email: [email protected]
Address: 67 Weemala Avenue, ARTHURVILLE, AU 2820
Thank you for trusting Spooky Wonders with your personal information. From our spooky warehouse in Arthurville to your hauntingly beautiful events – we appreciate your business!